Job Description

POSITION OVERVIEW:

As an MLO you will be responsible for the origination of residential mortgages through the solicitation and development of centers of influence such as realtors, attorneys, builders, financial consultants, business customers, etc. as well as “cold calling” to acquire new business. The Mortgage Loan Originator is expected to spend most of their time out of the office developing contacts and originating mortgages.

This is a commissioned based position with prescribed annual loan origination goals.

KEY RESPONSIBILITIES:

• Generates loans through prospecting and following up on leads. Conducts pre-qualification interviews with prospective borrowers to discuss the different loan programs and products that are available. 
• Initiates loan applications either by the internet, telephone, in person, by fax or email. Utilizes personalized website to facilitate online inquiries, prequalification and applications.
• Submits new loan applications with supporting documentation via the Bank’s loan operating system for processing and credit decisioning. Provide appropriate follow-up and meet with borrowers to obtain required documents and problem-solve, as needed. Promptly respond to all customer inquiries.
• Maintains and preserves existing referral sources by regular sales calls and personal client meetings. Maintains strong contacts with assigned branches and a regular schedule of visits to the branches to provide the customer base with mortgage financing information. Cross-sells Bank products and services. Provide call reports or weekly business development plans as required by management.
• Develops realtor contacts and lending business in low- and moderate-income census tracts within the Bank assessment area. 
• Maintains a comprehensive understanding of the Bank Affordable Housing products, including portfolio, FHA, USDA, and Housing Finance Agency.
• Participates in bank-wide events, training or sales meetings as required by management, may include evenings and/or weekends. Maintain knowledge of the residential mortgage products, investor guidelines, basic compliance requirements, industry standards and practices, etc.

MINIMUM QUALIFICATIONS:

• High school diploma, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, etc.
• 3 years’ experience as a residential mortgage loan originator with established business contacts
• Excellent written and verbal communication skills.
• Possess motivation to meet and drive sales targets.
• Ability to develop meaningful relationships with internal customer and external customers.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Intermediate knowledge of business technology, including but not limited to, mortgage loan operating systems and Microsoft Office.

PREFERRED QUALIFICATIONS:

• Bachelor’s degree in business administration or related field preferred.
• 5 years’ experience as a residential mortgage loan originator with established business contact

LICENSES AND/OR CERTIFICATES :

• Active NMLS license (unique ID) required.

TRAVEL REQUIREMENTS :

• Require travel between Customer sites, Provident Offices, or Branches

WORKING CONDITIONS:

Willing and able to travel to other locations/branches. Must be flexible and demonstrate the ability to adapt to new job locations and reassignments as directed. 

• Prolonged sitting/standing
• Occasional bending or stooping

Work is performed in a normal office environment. Noise levels are usually moderate. May also involve travel to customers and property locations.

This job description may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.

Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.

Compensation: This is a commission-based position where earnings are directly tied to individual results. Team members earn commissions based on sales performance, with no fixed base salary.

Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank’s Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.

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